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Knowledge base
Frequently Asked Questions
Getting Started with LingoDeer
10
What level will I be at after I finish the course?
How is LingoDeer different from other apps?
What’s included in the membership?
Can I use LingoDeer on my computer?
Quick Tips: How to study with LingoDeer
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Payment & Subscriptions
13
How do I pay?
I have a promo code. How do I use it to get a discount?
Can I gift a subscription of LingoDeer to someone else?
Can I share the membership with my family/friends?
I already purchased but can’t access membership.
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About LingoDeer Plus
3
FAQs for LingoDeer Plus
How can I reset my progress of DeerPlus?
How can I check my DeerPlus login method?
Account Management
5
Can I change the email address of my LingoDeer account?
How can I change my password?
How can I reset my progress?
How can I change my username?
How can I delete my account?
Using LingoDeer
18
Learning Korean: why does LingoDeer teach ㅂ니다/습니다 first?
Learning Korean: what’s the difference between particles 은/는 and 이/가?
The translation is unnatural
The story section is too difficult for me. What am I supposed to do?
Change a course
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Troubleshooting
3
This feature or button isn't working
All or part of my progress or data is missing
The audio/image is missing or wrong
Contact Us
1
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