LingoDeer Support

About Our Products 10

• Is LingoDeer free? How much is it?
• FAQs for LingoDeer Plus
• What level will I be at after I finish the course?
• LingoDeer is not free. Why?
• What’s included in premium membership?

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Payment & Subscriptions 14

• How do I get a refund?
• How do I cancel my subscription?
• What to Do If Double Charged After Purchasing a Lifetime Membership?
• Can I share membership with my family/friends?
• What payment methods do you accept?

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Account Management 10

• How can I delete my account?
• Can I change the login credentials of my LingoDeer account?
• How do I change my password?
• How can I reset my progress?
• Forgot My LingoDeer Account Login Credentials: What to Do?

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Troubleshooting 4

• Talk to LingoDeer Support Directly
• What to Do If My Progress, Data, or Membership Status Is Missing on LingoDeer?
• What to Do When a Feature or Button Isn't Working on LingoDeer?
• What Should I Do If Audio, Image, or Video Content Is Missing or Incorrect on LingoDeer?

已弃用 Learning with LingoDeer 0

Things to Know Before You Start 6

• Quick Start Guide (the "too long, didn't read" summary)
• Doing your "pre-reading"
• Getting comfortable with the script
• Romanization and other reading/pronunciation aids
• Hints to help you through the lesson

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Where and What Things Are 10

• What's the 'Story' section?
• Where is Fluent (and what is it)?
• Where are the Flashcards?
• Where do I go to start a new language?
• Where is the Travel Phrasebook (and what’s in it)?

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Learning and Practice Options 10

• How to use the ‘REVIEW’ tab to maximum effect
• Can I use LingoDeer on different devices?
• Can I learn offline?
• Skipping lessons with 'Test Out'
• Why is there no 'Test Out' at the end of a course?

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Language Specific Questions 2

• Learning Korean: why does LingoDeer teach ㅂ니다/습니다  first?
• What is the difference between French Accelerated and French Normal?

Billing and Payments 3

• Why Was I Charged When Applying for the 7-Day Free Trial?
• What Currency are Prices Displayed in on the App and Web?
• Why Am I Charged More Than the Price Listed on the Purchase Page?

Membership and Subscriptions 4

• What Exactly is Lifetime Access?
• Can I Try Before I Buy?
• Understanding the Relationship Between Membership, Account, and Devices
• FAQs for Bundle Promotions

Features and Updates 3

• How to Check My Lesson Status on LingoDeer?
• Why Does My App Seem Unchanged After Payment?
• Will We Be Releasing New Courses?