If no prices are shown on the membership purchase page, please follow the steps below based on your device.
Android users
In some cases, Google Play may not be able to display prices or process purchases for virtual products properly. This may happen if:
- Google Play Store or Google Play services are not installed on your device
- Google services are not available in your region
- Your actual location does not match the country or region set in your Google Play account
- You downloaded LingoDeer from a platform other than Google Play
If you have already confirmed that LingoDeer works properly on your device, the fastest solution is to purchase a membership through our website instead.
Please visit our website and select the right plan for you.
iOS users
Please try the following steps first:
1. Switch networks, such as from mobile data to Wi-Fi, or from Wi-Fi to mobile data.
2. Restart your device.
3. Reinstall the LingoDeer app.
If the issue continues, please check whether the same problem happens in other apps.
If prices are also not showing in other apps, we recommend contacting Apple for further assistance.
If this issue only happens in LingoDeer, please contact us using the Contact Us feature in the app and let us know your region.