Payment & Purchase Issues

I clicked the “Purchase” button, but nothing happens or I see a pop-up

Thank you for your interest in a LingoDeer membership. If the purchase process is not working properly, please try the steps below based on your device. General steps Restart the LingoDeer app and try again. Reinstall the app and check whet...

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I’m not seeing any prices on the membership purchase page

If no prices are shown on the membership purchase page, please follow the steps below based on your device. Android users In some cases, Google Play may not be able to display prices or process purchases for virtual products properly. This...

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Why was I charged more than the price shown on the purchase page?

If you find that the amount charged exceeds the price listed on our purchase page, here are some possible reasons: - Consolidated Billing: Please check the invoice issued by the third-party payment platform to see if it includes only the cha...

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Why are the prices different on the website and in the app?

In the app, the prices may vary depending on your location, currency associated with your Google account/Apple ID, as well as Google/Apple policies and fees. On the website, prices remain consistent and are most typically displayed in US Doll...

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What payment methods do you accept?

Thank you for your interest in LingoDeer's paid content! You can purchase a membership through our website or third-party platforms such as Google Play and the Apple App Store. Membership allows you to access learning on all your devices. Av...

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