Uninstalling the app will not cancel your subscription. To cancel the subscription or automatic payment, please follow the steps below 

iOS users:

  • Open the Settings app on your Apple device.
  • Tap your name.
  • Tap Subscriptions.
  • Tap the subscription that you want to manage. Don't see the subscription that you're looking for?
  • Tap Cancel Subscription.

Android users:

  1. On your Android phone or tablet, open the Google Play Store.
  2. Check if you’re signed in to the correct Google Account.
  3. Tap Menu - Subscriptions.
  4. Select the subscription you want to cancel.
  5. Tap Cancel subscription.
  6. Follow the instructions.

Web users:

  1. Go to www.paypal.com or your PayPal app.
  2. Log into your PayPal account.
  3. Find Settings - Payments - Click "Manage automatic payments"
  4. Find "LINGODEER PTE. LTD" under "Show Active"
  5. Click Cancel

*Notes: If you already cancelled the auto renew successfully, the subscription information will be under "Show Inactive".