Payment & Subscriptions

How do I pay?
Thank you for your interest in LingoDeer's paid content! You can purchase a membership on any of the platforms below and access it on all of them.  ...
Fri, May 8, 2020 at 3:23 PM
I have a code. How do I redeem it?
Step 1: Visit www.lingodeer.com on your computer and click MEMBERSHIP  Step 2: Click "I have a code" Step 3: Choose the right plan.  (Y...
Sat, May 9, 2020 at 6:44 PM
Can I gift a subscription of LingoDeer to someone else?
Yes! We’re so honored that you’d like to give the gift of learning! In just 3 easy steps, your gift recipient will have access to premium LingoDeer ...
Mon, Jul 6, 2020 at 4:28 PM
Can I share the membership with my family/friends?
The LingoDeer membership is connected to the LingoDeer account. Whether or not to share the membership is completely up to you, if you do not mind sharing t...
Sat, Mar 7, 2020 at 12:45 PM
How can I upgrade my subscription to lifetime?
At the moment, users cannot upgrade their subscriptions directly. To upgrade, please contact our support team via in-app “Contact Us”, or via hi@lingodeer.c...
Thu, Jul 16, 2020 at 1:25 PM
I already purchased but can’t access membership.
Important: Please always log into your account the same way you created it.  iOS users: 1. Please try the "Restore Purchase" button on the pri...
Sat, Mar 7, 2020 at 12:45 PM
I clicked the purchase buttons, but nothing happened/see popups
iOS users: If you see a popup about contacting Apple, please do that because there might be an issue with your Apple ID.  Xiaomi users: Visit device S...
Sat, Mar 7, 2020 at 12:45 PM
How do I cancel my subscription?
Uninstalling the app will not cancel your subscription. To cancel,  iOS users: Go to Settings > [your name] > iTunes & App Store. Tap your...
Sat, Mar 7, 2020 at 12:45 PM
How do I get a refund?
Our products consist of virtual service-based content. Unless content is not available for technical reasons, it is non-refundable after purchase. However, ...
Fri, Jun 12, 2020 at 7:37 PM
I'm not seeing any prices on the membership promotion page
Android users: If you can pay with Google Play normally but are currently inside China, you can pay within the app while connecting to a stable VPN serv...
Mon, Jun 1, 2020 at 9:14 AM