Payment & Subscriptions

How do I cancel my subscription?
You can cancel the automatic renewal of your subscription at any time by following the instructions below.  But rest assured: you will still have access to...
Wed, Apr 26, 2023 at 5:23 PM
Can I share membership with my family/friends?
Sharing through family plans, or avenues such as Apple Family Sharing and Google Play Family Library is not currently available for LingoDeer. Also - ju...
Wed, Apr 26, 2023 at 5:37 PM
What payment methods do you accept?
Thank you for your interest in LingoDeer's paid content!  You can purchase a membership through our website and 3rd party platforms such as Google P...
Mon, Apr 17, 2023 at 12:10 PM
I already purchased but can’t access membership.
Don't worry, please first double check whether you logged into the right account, as different login methods (Google/Facebook/Email/Apple/Huawei) could ...
Thu, May 16, 2024 at 5:09 PM
How do I get a refund?
Our products consist of immediately available digital content. In principle, unless our content is not available for technical reasons, subscription fees ar...
Tue, Jun 13, 2023 at 10:38 AM
How do I upgrade to a lifetime subscription?
We're so glad you're enjoying LingoDeer enough to upgrade to a lifetime subscription! During promotion events, you'll be able to purchase a ...
Wed, Apr 26, 2023 at 5:31 PM
Does my subscription automatically renew?
If you’ve purchased a monthly, quarterly, or annual subscription, it will renew automatically unless you cancel it beforehand.  Instructions on how to m...
Tue, Jan 19, 2021 at 2:18 PM
Can I gift a subscription of LingoDeer to someone else?
Yes! We’re so honored that you’d like to give the gift of learning! Here's how you can send your gift: Contact us via the in-app “Contact U...
Thu, Apr 13, 2023 at 5:00 PM
I'm not seeing any prices on the membership promotion page
Android users: If you can pay with Google Play normally but are currently inside China, you can pay within the app while connecting to a stable VPN serv...
Mon, Jun 1, 2020 at 9:14 AM
I clicked the "Purchase" button, but nothing happens / I see popups...
Thank you for your interest in a LingoDeer membership!  We're so sorry that the subscription process isn't going smoothly. Here are a few th...
Mon, Jun 26, 2023 at 2:41 PM