LingoDeer Support

Our products consist of immediately available digital content. In principle, unless our content is not available for technical reasons, subscription fees ar...

You can cancel the automatic renewal of your subscription at any time by following the instructions below.  But rest assured: you will still have access to...

Thank you for your interest in LingoDeer's paid content!  You can purchase a membership through our website and 3rd party platforms such as Google P...

Don't worry, please first double check whether you logged into the right account, as different login methods (Google/Facebook/Email/Apple/Huawei) could ...

If you've purchased a monthly, quarterly, semiannual, or annual subscription, it will renew automatically unless you cancel it at least 24 hours before ...

Yes! We’re so honored that you’d like to give the gift of learning! Here's how you can send your gift: Contact us via the in-app “Contact U...

Android users: If you can pay with Google Play normally but are currently inside China, you can pay within the app while connecting to a stable VPN serv...

Yes, you can switch between monthly, quarterly and annual subscriptions. The process for doing so will depend on the platform you purchased your LingoDeer s...

Thank you for your interest in a LingoDeer membership!  We're so sorry that the subscription process isn't going smoothly. Here are a few th...

Please contact us and tell us more about your request. We'll reply as soon as we can.