Payment & Subscriptions

How do I pay?
Thank you for your interest in LingoDeer's paid content! You can purchase a membership on any of the platforms below and access it on all of them.  ...
Fri, May 8, 2020 at 3:23 PM
I have a promo code. How do I use it to get a discount?
Step 1: Visit www.lingodeer.com on your computer and click MEMBERSHIP  Step 2: Scroll to the bottom and click "I have a code"  (Fo...
Fri, Apr 16, 2021 at 5:05 PM
Can I gift a subscription of LingoDeer to someone else?
Yes! We’re so honored that you’d like to give the gift of learning! In just 3 easy steps, your gift recipient will have access to premium LingoDeer ...
Thu, Apr 15, 2021 at 2:00 PM
Can I share the membership with my family/friends?
Your LingoDeer membership is connected to one LingoDeer account only. But your account could be used on different devices. Therefore, whether or not to shar...
Fri, Apr 16, 2021 at 3:24 PM
I already purchased but can’t access membership.
Don't worry, please first check whether you logged into the right account. Different login methods (Google/Facebook/Email/Apple/Huawei) could create di...
Fri, Apr 16, 2021 at 4:31 PM
I clicked the purchase buttons, but nothing happened/see popups
iOS users: If you see a popup about contacting Apple, please do that because there might be an issue with your Apple ID.  Xiaomi users: Visit device S...
Sat, Mar 7, 2020 at 12:45 PM
How do I cancel my subscription?
Uninstalling the app will not cancel your subscription. To cancel,  iOS users: Go to Settings > [your name] > iTunes & App Store. Tap your...
Sat, Mar 7, 2020 at 12:45 PM
How do I get a refund?
Our products consist of virtual service-based content. In principle, unless our content is not available for technical reasons, it is non-refundable after p...
Wed, Dec 30, 2020 at 12:01 AM
I'm not seeing any prices on the membership promotion page
Android users: If you can pay with Google Play normally but are currently inside China, you can pay within the app while connecting to a stable VPN serv...
Mon, Jun 1, 2020 at 9:14 AM
I'm inquiring about a group discount for my company/class/organization.
Please contact us and tell us more about your request. We'll reply as soon as we can. 
Sat, Mar 7, 2020 at 12:45 PM