Android users:

If you can pay with Google Play normally but are currently inside China, you can pay within the app while connecting to a stable VPN server. 

Under the following circumstances, you will not be able to buy virtual products through Google Play easily. The fastest solution is to purchase via our website with PayPal.

  • If your device does not have Google Play store and Google Play services installed (common in Xiaomi devices)
  • If you don't have a Google account
  • If you downloaded the app SDK from a non-Google Play platform


iOS users:

Please try switching networks (data to wifi, vice versa) or restarting your device. 

If the problem remains, please try a different app and see if the same problem occurs. If that's the case, we recommend that you contact Apple. 

If only LingoDeer has this issue, please contact us by submitting a ticket. Thank you.