Troubleshooting

Why can my friend use LingoDeer for free but I can’t?
As a way to thank users who had helped LingoDeer improve in its early days, LingoDeer makes parts of the app free for users who started using the app before...
Wed, May 13, 2020 at 11:10 AM
This feature or button isn't working
If a feature is not loading or working as it normally does or it's supposed to, please let us know by submitting a ticket.  Please tell us as much as...
Sat, Mar 7, 2020 at 12:45 PM
All or part of my progress or data is missing
Take a deep breath here. Your data or progress is most likely still there. This article will help you find it.  Check if you have logged into the wrong ac...
Sat, Mar 7, 2020 at 12:45 PM
The audio/image is missing or wrong
Please go to ME - Settings - Clear cached data and then reload the lesson or module. If the audio/image is still missing after reloading, please try switc...
Sat, Mar 7, 2020 at 12:45 PM