Troubleshooting

This feature or button isn't working
If a feature is not loading or working as it normally does or it's supposed to, please let us know by talking to the support group directly. (Talk to L...
Fri, Apr 16, 2021 at 4:39 PM
All or part of my progress or data is missing
Take a deep breath here. Your data or progress is most likely still there. This article will help you find it.  Check if you have logged into the wrong ...
Thu, Aug 13, 2020 at 5:41 PM
The audio/image is missing or wrong
Please go to ME - Settings - Clear cached data and then reload the lesson or module. If the audio/image is still missing after reloading, please try switc...
Sat, Mar 7, 2020 at 12:45 PM