In the event that you forget the login credentials of your LingoDeer account, don't worry! Here's what you can do to remedy the situation:
Case 1: If you remember your account email but forgot the login method:
Solution: Step one is to select the email login option on our sign-in page of the app. Here, you'll input your email and password. If the login method is correct, you're in! However, if it's incorrect, there will be a prompt that guides you to the correct login method for your account.
Case 2: If you don't remember anything:
Solution: In such a case, please contact our remarkable customer support team by emailing us at [email protected] and provide us with all possible account emails and usernames. This will assist us as we make an effort to locate your account in our database.
Special Note: If you might have registered your account via Apple, we recommend trying to log in via Apple first. This will provide us with clarity on whether your data is contained within this Apple login account before reaching out to our team. This streamlines the process and makes recovery more efficient.